ALL YOU NEED TO KNOW AND MORE
Frequently Asked Questions
TRAVELLING TO & AROUND
How do I get to Tofino?
Depending on where your journey begins, you will likely take a ferry to get to Vancouver Island and then make your way along Highway 4. It is a fun journey with amazing views, but be sure to check the driving conditions and plan around any construction. Here are a few resources to help ensure smooth travels:
How do I get to Tsawaak RV Resort & Campground?
Tsawaak RV Resort is located at 1119 Pacific Rim Hwy. with our main entrance on Hellesen Dr. You can follow directions on Google Maps
How far is Tsawaak from the town centre of Tofino?
Tsawaak is about 3km from the town centre. This equates to a 5-minute car ride, 15-minute bike ride or 30 minute walk!
How do I travel around Tofino?
Tofino is small enough that with a little time and nice weather, you can get around on foot, no problem! During the Summer Season there is a Free Shuttle, you can find the schedule.
Otherwise, the area is accessible by bike with rental options nearby. Additionally, there is Tofino Taxi, the Tiki Bus (available for pre-booking) and Whistle (available in the app store). All are affordable, locally owned and provide safe and environmentally conscious service.
POLICIES & PROCEDURES
What is the best way to contact Tsawaak RV Resort & Campground?
We can be easily reached by phone (250-725-5015) or email at firstname.lastname@example.org for inquiries about your existing reservation or to start planning your trip with us. Feel free to also direct-message us on Facebook (@tsawaak) or Instagram (@tsawaakrvcampground) for curiosities less time-sensitive in nature.
How do I make a reservation?
We are happy to help you book your trip by phone (250-725-5015). For some, calling might feel traditional, but for us, it’s a way to get to know you and ensure your trip is planned to perfection. Alternatively, you can also easily book online if you know what you’re looking for. For long-term stay options you can learn more here, and contact us directly to book.
What is the cancellation policy?
RV Site & Long House Cabin cancellation policy: Reservations cancelled more than three days prior to arrival will incur a $10 cancellation fee. Any cancellations received 3 days or less of the scheduled arrival will result in a forfeiture of your entire payment. Cancellation for Snowbird Reservations: Reservations cancelled more than 14 days in advance will incur a $50 cancellation fee. Reservations cancelled 3 days or less in advance of arrival will incur a fee of one night’s stay. Any no-shows or early departures will be responsible for the full reservation fee.
What is the refund policy?
We do not give credit or refunds due to inclement and discomforting weather, power disruptions due to weather, nature events and/or road conditions. In the case of any no-shows or early departures, guests will still be responsible for the full amount of their reservation. If you are due a refund, it will be returned in the original form of purchase.
Can I bring pets?
Pets are welcome on our RV Sites and can accommodate up to 2 dogs. Our Mini-Longhouse Cabins are not pet friendly. We appreciate responsible pet owners who can keep their pups leashed and clean up after them as per District of Tofino bylaw. View our Pet Policy for more information.
Do you have long-term stay options?
We have two fantastic long-term stay options from October – February. With Snow 1, you can enjoy a minimum 14 to 28-day stay from October to February, all at an incredible 30% discount. With Snow 2, you have two fantastic options for monthly rentals. More details here.
- Pull-Through Sites for $800
- Standard Sites for $750
SERVICES & AMENITIES
What are some of the accessibility features and services you offer?
Our washroom facilities are equipped with accessible features, including wider doors, grab bars, and accessible showers, sinks and toilets. We have firmly compacted gravel on RV sites to accommodate individuals with mobility devices such as wheelchairs or scooters. Our visitor’s centre is designed to be accessible, with barrier-free entry points and spacious interior layouts. We are located near the beach, and we ensure that the natural beauty of our surroundings is accessible.
Can I camp for free in Tofino?
There is no free camping in Tofino. Camping in RVs, trailers, cars and tents are not permitted in parking lots, beaches or streets and there are fines associated with avoiding these regulations.
Do you have showers and bathrooms?
Our Washroom Building houses a laundry room, stalls and showers with accessible options for all.
Do you have free Wi-Fi?
Tsawaak RV Resort offers free Wi-fi. We encourage you to use it to follow us on Facebook and Instagram and to share your candid photos while you are here!
What size are your utility connections?
We have standard sewer connections, power connections are set for either 20 or 50 AMP plug-ins (adapters available if needed) and our water connections are standard hose-bib size.
Where is the sani-dump located?
The sani-station in Tofino is located at the Co-op Gas Bar. It is free with the purchase of gas.
Is there a restaurant onsite?
Is there a gift shop onsite?
Yes, we have a small retail shop located in our Visitor Centre. There is also a great Indigenous Gift Shop at the Tin Wis lobby.
Where is the nearest grocery/liquor/cannabis store?
Can we have fires on property and on the beach?
Tsawaak can usually accommodate both options! Fires are permissible within your designated camp fire pits on the property, or you can enjoy a beach fire on Chesterman or Mackenzie Beach only. It is prohibited to use driftwood.
PLEASE NOTE: You can find more information on Fire Regulations here.
Can I use drones?
No, Tofino is a No Drone Zone. Sorry!
Can I use fireworks?
No fireworks are to be used within the resort grounds. Please check local bylaws.
TOFINO & COMMUNITY
Can I swim in the ocean?
It is very cold and can be dangerous to swim in the Pacific Ocean. We recommend a nice warm wet suit for longer swims or keeping it to a short polar plunge!
Do I need to worry about the wildlife?
There is an abundance of wildlife in the area, so always be aware and be prepared. Be sure to discard waste and store food properly.
Can I fish?
What restaurants are there?
There are many spectacular restaurants in Tofino. They are all locally owned, with mindfully-sourced meals and an authentic taste of our land and ocean. We are happy to name our favourites if you ask! See a full list of your options here.
What tours and activities are available?
Tofino has endless activities and adventures for everyone given the unique and natural surroundings. Our favourites include observing the wildlife, walking the beaches, hiking the rainforest, and watching the sunset. See a full list here.
Ask us about the Tsawaak RV Resort Bonus Card!
Do I have to pay to visit the Pacific Rim National Park?
Yes, there are fees to support the upkeep of the trails and general maintenance for visitors. For more information on the Pacific Rim National Park click here.
What is a Tribal Park Ally and what is it all about?
Tribal Parks Allies certification provides an opportunity for non-Indigenous residents of / visitors to Tla-o-qui-aht haḥuułi (territory) to participate in stewardship of Tla-o-qui-aht lands and waters. To be eligible for certification, businesses are asked to acknowledge and publicise Tla-o-qui-aht rights and title to the territory, to help tell our story, to participate in community-building events hosted by Tribal Parks Allies, and to collect and remit an Ecosystem Service Fee to the First Nation. In turn, Tla-o-qui-aht Tribal Parks will recognize complying businesses as “Allies”, give them the right to display our logo, help publicise their businesses, and provide training and support to businesses and staff. Individuals are also invited to participate by making a tax-deductible donation to Tribal Parks and subscribing to our newsletter.
More information can be found here.
Are there any local artists or galleries to check out?
There are a number of local artists and galleries in Tofino, as well as our Art Gallery in the Visitor Centre where we feature local indigenous artists. Here is a link to Tourism Tofino for a full list as well as a virtual art walk experience.
Where can I learn more about the Indigenous people and their culture?
We hope to share as much education and experiences as we can with you while you visit us. Be sure to follow us on our social media channels for more information and stories. We also recommend visiting the Tofino Clayoquot Heritage Museum while you are here.
Where can I go for general tips for traveling to Tofino?
Tofino has been a carefully stewarded environment for tens of thousands of years and exists as a deeply storied place. We hope to educate every visitor so that they might begin to make that shift and become a potential ambassador for a greater understanding of this traditional territory and of the Tribal Parks.
For more safety/emergency information, travel tips and community regulations visit Tourism Tofino here.
For more FAQs that we might have missed visit Tourism Tofino here.